Initiate a pre-certification

For any planned hospitalization (non-Emergency In-patient / Day-Patient treatment), MRI and CT scans, we should be notified as soon as reasonably possible prior to admission, in order to avoid misunderstandings about the insurance cover.

Please call +1 866 545 3252 to arrange your pre-certification.

You will be required to give full details of the condition, proposed treatment (including dates and name of procedure if known) together with the name of the specialist physician and details of the medical facility. We will confirm your cover and will dispatch written confirmation to you.

We will attempt at all times to make arrangements with the Medical Facility for all eligible bills to be settled directly when using a Preferred Care Provider. Remember that payment of all expenses incurred by you will only be reimbursed at 50% of the costs incurred if you do not follow this procedure.